About The Water Filter Company

TheWaterFilterCompany.co.uk is a venture from The Water Cooler Company and The Water Delivery Company – two of the leading water companies in the UK – to provide customers with a shopping site dedicated to water filtration.

The water filtration market in the UK is still in its infancy and our aim is to provide a comprehensive website selling a complete range of water filtration systems; from simple domestic units to complex systems for industry.

Please take your time looking through the options available on our website. If you have questions then please contact us on 0845 500 4455 for further details or email contact@thewaterfiltercompany.co.uk.

Who we are

We are a family-run business, established in 2003 and still run by many of the members of staff who helped start things off over seven years ago. We were one of the first companies to bring information about water coolers and water filters online and have since then established ourselves as market leaders in the provision of water coolers and water filters to both offices and homes across the UK. We have a 6,000 sq ft warehouse in Wimbledon, London from where all of our spring water, water coolers, water filters and water filter accessories are distributed. Our members of staff have a high level of knowledge of water filtration and will endeavour to provide you with excellent customer service.

Your Security

Our goal is to offer the online consumer a level of service that surpasses their expectations. We realise the importance of a secure and confident online shopping environment and we have everything in place to ensure that your transactions with us are secure and simple. We never share our customers’ details or email addresses with third parties and all payments are taken by our secure third party provider, Google Checkout. We are available on the phone during normal office hours Monday to Friday on 0845 500 4455 to help you with any questions you might have, or you can use our contact us form on this website – we will respond to all enquiries within 24 to 48 hours.

If you prefer to not purchase through our website then you are welcome to call us to arrange payment by credit/debit card, cheque or by online bank transfer.

Our Assurances to you

  • We will not confuse you with water filter terminology – all product descriptions are laid out in non-water-cooler-nerd terms.
  • All products have a 14 day returns policy as long as the products are returned to us in a saleable condition. Your statutory rights are unaffected.
  • We will price match any lower prices you are able to find online for any product within our range.
  • You do not need to rely on our website – Call us with any questions you may have and we will answer them as soon as possible.